Independant. Veteran Owned.
Independent.
Veteran-owned.
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Independent Remote (Zoom or Phone Call) CNC Troubleshooting, Diagnostics & Consulting for HURCO, SAMSUNG, SMART mills and lathes, and Okamoto Grinders
Grit & Gear Solutions provides independent advisory troubleshooting and diagnostics and recommendations. We do not offer on-site services at this time. All physical work is performed by the customer or their chosen service providers.
A Focused, Professional CNC Consulting Service
Who This Service is For
Who This Service is Not For
-Manufacturing teams running Hurco VM, VMX and TM series mills and lathes, Samsung or SMART SM, SV, SL and NL series mills and lathes
-Shops operating Okamoto Saddle Series surface grinders
-Maintenance managers needing a second opinion before tearing into a machine
-Shops that value clear documentation and structured recommendations
-Teams comfortable executing repairs in-house or through their preferred providers
-Companies that prefer scheduled, professional engagements over emergency calls
-Shops needing on-site or emergency repair services
-Customers looking for 24/7 or after-hours support
-Machines outside of Hurco, SMART, or Okamoto surface grinders
-Requests for hands-on repair or parts installation
-Situations where recommendations cannot be SAFELY executed by the customer.
How It Works
A Clear, Structured Engagement Process
01
Service Forms
Read and sign our Master Service Agreement and OEM/ Distributor Liaison Agreement.
02
Submit a Request
Request a 15-minute Introductory Session, or request first come first-served service via the Service Request link below. (You will be contacted same-day in most cases.
03
Execution & Follow-Up
Repairs or adjustments needed are performed by the customer or their chosen service providers. Optional follow-up consultations are available if needed.